How do I fix error code UB on a Samsung washers?

1. undefined: 1. Check the type of laundry and whether they may cause an unbalanced situation 2. undefined: 2. Educate the consumer — in this case the solution is to press pause, reposition the load, remove a few items, or continue and press start to complete the wash cycle 3. undefined: 3. Check for motor hall sensor fault if error persists with balanced loads

Samsung Washers2024–present

Error Code UB

Q: What does error code UB mean on a Samsung washers?

The laundry load is unevenly distributed in the drum Laundry contents cause an unbalanced situation; Too few items in the drum; Heavy items bunched on one side; Motor hall sensor fault

The laundry load is unevenly distributed in the drum

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB (upper) / UB (lower)

What This Means

Laundry contents cause an unbalanced situation; Too few items in the drum; Heavy items bunched on one side; Motor hall sensor fault

What actually causes this:

A heavy item like a blanket or towel balled up on one side of the drum

First Thing to Check

Press pause, open the door, and spread the laundry out more evenly in the drum

Parts Involved

DrumMotor Hall Sensor

How to Fix

1
1. Check the type of laundry and whether they may cause an unbalanced situation
2
2. Educate the consumer — in this case the solution is to press pause, reposition the load, remove a few items, or continue and press start to complete the wash cycle
3
3. Check for motor hall sensor fault if error persists with balanced loads