Error Code 1C
The washer cannot detect the water level inside the tub.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor hose is damaged or punctured; Hose is clogged with foreign material; Hose is folded or kinked; Too much lubricant applied to the air hose insertion part; Hose engagement error (disengaged); Part fault due to faulty internal soldering; Water level sensor terminal is disengaged; Main PBA fault; PBA connector terminal is not connected
What actually causes this:
Most often caused by a kinked or clogged air hose connected to the water level sensor.
First Thing to Check
Make sure the washer is not overloaded and restart the cycle.
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections and contacts
- 2
2. Verify correct water level sensor is installed by checking the material code
- 3
3. Connect the water level sensor and connector, then check frequency
- 4
4. Check Pink Color Wire and Orange Color Wire
- 5
5. Measure frequency: should be approximately 25.3 KHz with no load
- 6
6. If sensor is faulty, replace it
- 7
7. If error persists after replacing sensor, replace the main PBA
This Error Applies To
Samsung WV60M9900A Series Washers (2024) (2024–present)
Related Error Codes
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer is getting too much electrical power, which can damage it.
The washer's door lock mechanism is not engaging or disengaging correctly.
The washer's motor cannot spin or is not responding correctly.