Samsung Washers2024–present

Error Code 4C2

The incoming water is too hot for the selected gentle cycle.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C2

What This Means

Cold and warm water supply hoses are wrongly engaged into each other; Water temperature is sensed as higher than 50 degrees C in the Wool or Lingerie courses

What actually causes this:

The hot and cold water hoses were accidentally swapped during installation.

First Thing to Check

Check that the hot and cold water hoses at the back of the washer are connected to the matching faucets.

Parts Involved

Water Supply Hose

How to Fix

  1. 1

    1. Verify that hot and cold water supply hoses are connected to the correct inlets

  2. 2

    2. Check that the cold water hose is connected to the cold inlet and the hot water hose to the hot inlet

  3. 3

    3. Run a Wool or Lingerie cycle and monitor water temperature

This Error Applies To

Samsung WV60M9900A Series Washers (2024) (2024–present)

Service manual exact match: WV60M9900AV/A5Service manual exact match: WV60A9900AV/A5

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