Error Code 23C
The condenser/machine room fan has stopped running
Moderate
Address soon - your appliance may not work properly
Also displayed as: 23C
What This Means
Feedback signal line contact error; Fan motor wire separation; Defective fan motor
What actually causes this:
Debris or dust buildup on the condenser fan blade, stalling it; common in dusty environments
First Thing to Check
Pull the refrigerator away from the wall and look at the bottom rear — check for debris blocking the condenser fan
Parts Involved
How to Fix
- 1
Check feedback signal between Main PCB CN20 pins 20 and 24
- 2
Verify voltage between CN20 #22 and #24 is DC 7–12V when running
- 3
Check voltage between CN20 #22 and #24 is ~DC 2V for feedback pulse
Other Error Codes for RF23A9771SR
The power coming into the refrigerator is dangerously high
The heater that prevents condensation on the showcase door panel has an open circuit
The power coming into the refrigerator is too low for the compressor to run
The second ice supply line heater has an open circuit
Freezer temperature sensor is reading an impossible value
Fridge compartment sensor is detecting an impossible temperature
Freezer defrost sensor is reading outside its valid range
Outside ambient temperature sensor has failed or lost connection