Samsung RF265BEARefrigerator

Error Code 15

Ice storage compartment temperature cannot be monitored

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 15

What This Means

Loose connector at CN78-10 or CN78-12; Damaged thermistor sensor; PCB solder joint failure; Broken ice room sensor wiring

What actually causes this:

Ice room sensor connector loose or sensor failed

First Thing to Check

Check that the ice room temperature sensor connector is fully connected

Parts Involved

Ice Room Temperature Sensor (Thermistor)Main PCB connector CN78

How to Fix

  1. 1

    Check voltage between MAIN PCB CN78-10 and CN78-12

  2. 2

    Expected voltage range: 4.5V to 1.0V

  3. 3

    Verify connector is fully seated

  4. 4

    Check ice room compartment temperature

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