Name: Samsung RF28R7551SG
Brand: Samsung

Question 1

What does error code 13E mean on Samsung RF28R7551SG?

Accepted Answer

Humidity sensor voltage is outside valid range (0.6V to 4.7V). Cause: Humidity sensor output voltage below 0.6V (open) or above 4.7V (short); Bad connector at CN60 pin 7; Open or short in humidity sensor circuit.

Question 2

What does error code 14C mean on Samsung RF28R7551SG?

Accepted Answer

Ice maker thermistor is out of range — ice making may be disrupted. Cause: Failed ice maker thermistor; Bad connector contact at CN90 pin 14; Wiring short or open.

Question 3

What does error code 15C mean on Samsung RF28R7551SG?

Accepted Answer

Ice room thermistor is out of range. Cause: Failed ice room thermistor; Bad connector contact at CN90 pin 2; Wiring short or open.

Question 4

What does error code 39C mean on Samsung RF28R7551SG?

Accepted Answer

Ice maker motor did not complete its initialization cycle. Cause: Ice jam blocking ice maker motor mechanism; Failed geared motor (DC 12V / GSP-24RW-001F); Failed ice maker assembly; Wiring issue to ice maker.

Question 5

What does error code FF High Temp mean on Samsung RF28R7551SG?

Accepted Answer

Refrigerator temperature is abnormally high. Cause: Door left open; Hot food placed inside; Fan or compressor failure; Blocked vents.

Question 6

What does error code Flex High Temp mean on Samsung RF28R7551SG?

Accepted Answer

Flex zone compartment temperature is abnormally high. Cause: Flex zone damper stuck closed; Door left open; Flex zone sensor failure; Damper heater failure causing damper to freeze closed.

Question 7

What does error code FZ High Temp mean on Samsung RF28R7551SG?

Accepted Answer

Freezer temperature is abnormally high. Cause: Door left open for extended period; Hot food placed directly in freezer; Compressor not running; Defrost cycle issue.

RF28R7551SG

Error Codes

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Code	Meaning	Severity
13E	Humidity sensor voltage is outside valid range (0.6V to 4.7V)	Moderate
14C	Ice maker thermistor is out of range — ice making may be disrupted	Critical
15C	Ice room thermistor is out of range	Critical
39C	Ice maker motor did not complete its initialization cycle	Critical
FF High Temp	Refrigerator temperature is abnormally high	Critical
Flex High Temp	Flex zone compartment temperature is abnormally high	Moderate
FZ High Temp	Freezer temperature is abnormally high	Critical