Error Code 24E

Freezer defrost heating system malfunction

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 24 E

What This Means

Connector Slipped-Out or Open-Contact; Wire Cut or Short-Circuited; Defective Thermistor; Heater keeps heating beyond 80 minute limit

What actually causes this:

The freezer defrost heater either won't turn on or won't turn off after the defrost cycle.

First Thing to Check

Use a multimeter to check continuity across the defrost heater terminals.

Parts Involved

Defrost Heater (FRE) AC 120V / 218WFreezer Defrost SensorMAIN PCB CN70

How to Fix

  1. 1

    Separate MAIN PCB CN70 wire from PCB

  2. 2

    Read resistance between CN70 Brown and Black connectors

  3. 3

    If 0 Ohm: heater is shorted

  4. 4

    If infinite Ohm: wire or thermal fuse is open

  5. 5

    Measure defrost sensor temperature

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