Error Code OE

Drainage Error — water is not completely drained within 12 minutes.

Moderate

Address soon - your appliance may not work properly

What This Means

Drain hose not positioned properly; Drain hose is folded, clogged due to freeze or dirt; Defective drain pump; WHITE 6-pin connector to the main board has a bad connection

How to Fix

  1. 1

    Position drain hose end 0.9-1.2 m (36-48 inches) above the floor

  2. 2

    Make sure the drain hose is not plugged with a foreign object

  3. 3

    Enter service mode and press START/PAUSE 9 times (pump check) — confirm pump activates at 120V ± 5%

  4. 4

    Check if the connector to pump motor assembly is disconnected; reconnect or repair if so

  5. 5

    When in service mode, check water level frequency — if below 26.0 kHz, check the air chamber and tube for clogs

  6. 6

    Test drain pump coil resistance (pins 1-2): should be 10-20 ohms. If out of range, replace drain pump assembly

  7. 7

    Check voltage at BL3 pin 3 — pump running: 120V ± 5%; stopped: 0-1V. If voltage out of range, replace main PCB assembly

  8. 8

    Verify drain hose is not frozen, not bent or clogged, not positioned too low, and no foreign objects in pump

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