Name: Samsung WA55CG7100AW
Brand: Samsung

Question 1

What does error code 1C mean on Samsung WA55CG7100AW?

Accepted Answer

The water level sensor cannot detect the water level correctly. Cause: Water level sensor is defective; Water level sensor terminal connector is not properly connected; Water level sensor hose is broken or disconnected; Incorrect part code used for water level sensor causing abnormal operation; Main PCB is defective.

Question 2

What does error code 3C mean on Samsung WA55CG7100AW?

Accepted Answer

The washer's motor has stopped working. Cause: Washing motor is defective; Motor rotor or stator is damaged due to moisture or foreign substance; Motor winding coil is broken; Motor connector terminal connections are loose or disconnected; Main PCB is defective.

Question 3

What does error code 4C mean on Samsung WA55CG7100AW?

Accepted Answer

The washer is not getting any water. Cause: Water supply taps are closed; Water supply hoses are clogged; Water supply taps are frozen; Insufficient water pressure; Cold and hot water taps connected to wrong hoses; Mesh filter in water supply valve is clogged; Water supply valve is defective; Main PCB is defective; Water is frozen in supply lines.

Question 4

What does error code 4C2 mean on Samsung WA55CG7100AW?

Accepted Answer

The cold water hose is hooked up wrong. Cause: Cold water supply hose connected to hot water tap; Cold water hose connection is loose.

Question 5

What does error code 5C mean on Samsung WA55CG7100AW?

Accepted Answer

The washer cannot drain the water out. Cause: Drain hose is frozen or clogged; Drain hose is not positioned correctly; Mesh debris filter is clogged; Drain hose is kinked between the unit and drain system; Drain pump motor is defective; Foreign substance (coins, underwear, wire) inside draining bellows; Main PCB is defective; Water frozen in drain system during winter.

Question 6

What does error code 8C mean on Samsung WA55CG7100AW?

Accepted Answer

The washer's vibration sensor is not working. Cause: MEMS PBA wire disconnection; MEMS PBA is defective; PBA silver nano part malfunction; Main PBA wire disconnection.

Question 7

What does error code 8C1 mean on Samsung WA55CG7100AW?

Accepted Answer

The washer's vibration sensor is not working. Cause: MEMS PBA is defective; MEMS PBA wire disconnection; PBA silver nano part malfunction.

Question 8

What does error code 8C2 mean on Samsung WA55CG7100AW?

Accepted Answer

The washer's vibration sensor is not working. Cause: MEMS PBA is defective; MEMS PBA wire disconnection.

Question 9

What does error code 9C1 mean on Samsung WA55CG7100AW?

Accepted Answer

The washer is getting too much voltage from the outlet. Cause: Power supply voltage exceeds rated range; Faulty electrical outlet or wiring; Main PBA fault.

Question 10

What does error code 9C2 mean on Samsung WA55CG7100AW?

Accepted Answer

The washer is not getting enough voltage from the outlet. Cause: Power cord is not plugged in properly; Low voltage from electrical outlet; Extension cord causing voltage drop; Main PBA fault.

WA55CG7100AW

Error Codes

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Code	Meaning	Severity
1C	The water level sensor cannot detect the water level correctly	Moderate
3C	The washer's motor has stopped working	Critical
4C	The washer is not getting any water	Moderate
4C2	The cold water hose is hooked up wrong	Moderate
5C	The washer cannot drain the water out	Moderate
8C	The washer's vibration sensor is not working	Moderate
8C1	The washer's vibration sensor is not working	Moderate
8C2	The washer's vibration sensor is not working	Moderate