Error Code HE
The water heater in your washer isn't working properly
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HE
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact error or temperature sensor fault; Water level sensor operates without water (frozen) and temperature sensor detects 100-150°C overheating; Heater engagement fault (out of place); PBA relay malfunction (if heater has no error)
What actually causes this:
The heating element burned out or its wiring came loose
First Thing to Check
If your clothes feel cold after a warm wash cycle, the heater has likely failed
Parts Involved
How to Fix
- 1
1. TYPE 1: Check resistance between points A and B on the heater — should be 16.05 +/- 0.65 Ohm
- 2
2. Check for wire disconnection between heater and Main PBA
- 3
3. If wash heater is faulty, replace it
- 4
4. If no problem in heater, TYPE 2: check wash-thermistor at back of Tub
- 5
5. If TYPE 1 is OK, change the wash-thermistor [BACK] at the back of the tub
- 6
6. Check PBA relay if heater tests normal
Other Error Codes for WF42H5200AW
The WiFi module in your washer lost its connection to the main board
The control panels inside your washer aren't communicating with each other
The display panel lost its connection to the main control board
One of the buttons on your washer is stuck
Your washer door isn't closing or locking properly
The washer motor is struggling to spin the drum
The incoming water is too hot for the selected cycle
The water heater in your washer isn't working properly