Error Code HC
The washer's water heater isn't working properly
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has an error (contact error, temperature sensor fault); Water level sensor operates without water because water is frozen; Temperature sensor at bottom detects 100-150°C causing power off for overheating protection; PBA relay malfunction (if heater has no error); Heater engagement fault (out of place)
What actually causes this:
The heating element burned out or a wire came loose from the heater
First Thing to Check
If you don't need hot water for your load, try running a cold-water cycle to see if the washer works otherwise
Parts Involved
How to Fix
- 1
1. TYPE 1 [FRONT]: Check the resistance between A and B on the heater — should be 16.05 Ohm ±0.65
- 2
2. Check for connection between wire and heater
- 3
3. If wash heater is faulty, replace it
- 4
4. If TYPE 1 is OK, refer TYPE 2
- 5
5. TYPE 2 [BACK]: Check the wash-thermistor at back of Tub — change if faulty
- 6
6. If heater tests normal, check for PBA relay malfunction
Other Error Codes for WF45K6500AW
The washer's motor controller lost communication with the main board
The washer's door lock mechanism isn't engaging properly
The washer's vibration sensor board has a problem
The washer's display screen lost communication with the main board
The washer's door relay module lost communication with the main board
Your washer can't tell how much water is inside the tub
Your washer isn't getting enough water to run the cycle
Your washer isn't getting enough electrical power