Samsung Dishwashers2018–present

Error Code 4C

The dishwasher isn't getting enough water to run

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Water supply valve is closed or turned off; Water supply pressure is too low; Aqua stop device is malfunctioning; Case brake fails to detect the pulse (flow meter issue); Foreign material blocking water supply line or water valve filter; Water valve coil is not conductive; Main PBA is defective

What actually causes this:

The water supply valve under the sink is turned off, or the small filter screen where the water hose connects is clogged with debris

First Thing to Check

Make sure the water supply valve under your kitchen sink is fully open

Parts Involved

Water ValveAssy Guide Water-Sub (Flow Meter)Main PBAAssy Case Brake

How to Fix

  1. 1

    1. Check whether the faucet is open — open it if closed

  2. 2

    2. Check whether the water supply has been cut off — wait for resumption then power cycle

  3. 3

    3. Check for foreign material in the water supply line and water valve filter — clean filter with a brush

  4. 4

    4. Check the connection for the water valve connector — reconnect if loose

  5. 5

    5. Check whether the coil in the water valve is conductive (remove connector before measuring) — Normal: approximately 990 ohms plus or minus 10% (890-1089 ohms)

  6. 6

    6. Check whether the water supply stops after water is supplied for 20 seconds — if faulty, replace the water valve and Assy guide water-sub

  7. 7

    7. Check whether the water supply stops after 60 minutes — check water supply pressure (must be greater than 0.5 bar). If faulty, replace the water valve and Assy guide water-sub

  8. 8

    8. Check whether the water valve is operating normally via Main PBA — check the water valve relay: voltage between the Blue wire (Number 6) of CN401 and the White wire of CN101. Normal: 110-120V while operating

  9. 9

    9. Check the Power Relay — see Power Relay check procedure

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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