Samsung Dishwashers2018–present

Error Code bC2

A control panel button appears to be stuck or pressed

Minor

Usually easy to fix - may resolve on its own

Also displayed as: No display (bC2 in recall)

What This Means

Touch button is out of order; An object is resting on the touch button; Condensation on CN103 of Display Control Module connector; Condensation on CON100 Touch Module connector

What actually causes this:

Moisture from steam got into the control panel, making it think a button is being held down

First Thing to Check

Wipe down the control panel to remove any moisture and make sure nothing is resting on the buttons

Parts Involved

Control Panel AssemblyDisplay Control ModuleTouch ModuleSub WireMain PBA

How to Fix

  1. 1

    1. Check whether there is condensation on the PBA — CN103 of Display Control Module connector and CON100 Touch Module connector. Normal: no condensation

  2. 2

    2. If condensation found, remove all condensation and moisture thoroughly

  3. 3

    3. If no condensation, replace the Control Panel Assembly (Display Control Module, Touch Module, Sub Wire)

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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