Samsung Dishwashers2018–present

Error Code bC3

The touch panel and the control board aren't communicating properly

Minor

Usually easy to fix - may resolve on its own

Also displayed as: No display (bC3 in recall)

What This Means

Touch button is out of order; Sub PBA or touch button PBA is not properly connected; Sub PBA is defective; Touch button PBA is defective

What actually causes this:

A loose wire connection or a power surge disrupted communication between the touch panel and the control board

First Thing to Check

Turn off the dishwasher at the circuit breaker, wait 60 seconds, then turn it back on

Parts Involved

Touch ModuleSub PBASub Wire

How to Fix

  1. 1

    1. Check connections between Sub PBA and Touch PBA — reconnect all connectors

  2. 2

    2. Check for condensation on CN103 and CON100 connectors

  3. 3

    3. If connections are secure and dry, replace Touch Module

  4. 4

    4. If error persists, replace Sub PBA

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

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