Samsung Dishwashers2018–present

Error Code HC

The water inside the dishwasher got dangerously hot

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC

What This Means

Heater is out of order (stuck on); Thermistor is out of order (reading incorrectly low, causing heater to run too long); Heater relay stuck closed on Main PBA

What actually causes this:

The water temperature sensor or the heating element control failed, causing the water to overheat

First Thing to Check

Turn off the dishwasher at the circuit breaker immediately and let it cool down completely

Parts Involved

HeaterThermistorMain PBA

How to Fix

  1. 1

    1. Check the operation of the thermistor — see tC check code procedure

  2. 2

    2. Check the heater relay — see HC1 check code procedure

  3. 3

    3. If both thermistor and heater test normal, replace Main PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung DW80M9 Series Dishwashers (2018) (2018–present)

Service manual exact match: DW80M9960US/AAService manual exact match: DW80M9960UG/AAService manual exact match: DW80M9550US/ACService manual exact match: DW80M9550UG/AAService manual exact match: DW80M9990US/AAService manual exact match: DW80M9990UM/AA

Need more help with your Samsung dishwashers?