Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Abnormal or out-of-range power source voltage; Low voltage from utility; Faulty outlet or home wiring; Voltage sense circuit fault on main PCB
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the PCB and wire harness connections
- 2
2. Measure voltage at the outlet: should be 120V/240V (Electric) or 120V (Gas)
- 3
3. Check for blown fuse or tripped circuit breaker in the home
- 4
4. Verify dryer is on a dedicated circuit
- 5
5. If voltage is correct, inspect voltage sense circuit on main PCB
- 6
6. Replace main PCB if voltage is confirmed correct
This Error Applies To
Samsung DV54CG7 Series Dryers (2024) (2024–present)
Related Error Codes
The dryer thinks the door is open while running
Your dryer is getting the wrong type of electrical power
The dryer's internal parts aren't communicating properly
Your dryer isn't heating properly or is overheating
Your dryer's temperature sensor isn't reading correctly
A button on the control panel is stuck or shorted
The door switch isn't working properly
Your dryer vent is clogged and needs cleaning