Error Code 31
FlexZone fan is not spinning
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 31c
What This Means
Feedback signal wire is defective; Fan motor wire slipped out; Fan motor is defective; Restricted fan blade
What actually causes this:
FlexZone fan is frozen or the motor failed
First Thing to Check
Check if ice is blocking the FlexZone fan
Parts Involved
How to Fix
- 1
Turn on Forced Operation mode
- 2
Check FlexZone fan motor voltage
- 3
Verify fan spins when power applied
- 4
Check for ice accumulation
- 5
Measure feedback signal
This Error Applies To
Samsung BRF425200AP Series Refrigerators (2019) (2019–present)
Related Error Codes
FlexZone compartment sensor failed
Pantry compartment temperature sensor failed
Outside humidity sensor is broken
Outside temperature sensor is broken
FlexZone defrost sensor is not working
Fridge temperature sensor is broken or disconnected
Fridge defrost sensor is not working
Freezer temperature sensor is broken or disconnected