Samsung Refrigerators2019–present

Error Code 77

Internal refrigerator camera is not working

Moderate

Address soon - your appliance may not work properly

Also displayed as: 77Er

What This Means

Camera hardware failure; Circuit disconnection; Unstable USB terminal connection; Camera lens obstruction

What actually causes this:

Camera connector got loose or camera failed

First Thing to Check

Check that the camera USB connector is fully plugged in

Parts Involved

Internal Camera ModuleUSB Connector

How to Fix

  1. 1

    Check camera hardware for physical damage

  2. 2

    Verify USB connector is fully seated

  3. 3

    Inspect lens for dirt or frost

  4. 4

    Test USB circuit continuity

  5. 5

    Check camera power supply

This Error Applies To

Samsung BRF425200AP Series Refrigerators (2019) (2019–present)

Service manual exact match: BRF425200AP/AA

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