Error Code 41c
The control board and display panel are not communicating
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 41c
What This Means
Communication cable disconnected; Communication cable damaged; Panel PCB defective; Main PCB defective; MICOM firmware issue
What actually causes this:
Communication cable is loose or one of the circuit boards failed
First Thing to Check
Check that all cables from the control board to the display panel are firmly connected
Parts Involved
How to Fix
- 1
1. Check communication cable connection between Main and Panel
- 2
2. Inspect cable for damage
- 3
3. Verify connector pins are not bent or corroded
- 4
4. Try power cycling the refrigerator
- 5
5. Use oscilloscope to verify signal if cable appears OK
This Error Applies To
Samsung DRF367500A Series Refrigerators (2017) (2017–present)
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