Samsung Refrigerators2017–present

Error Code 71c

Freezer temperature is too warm

Moderate

Address soon - your appliance may not work properly

Also displayed as: 71c

What This Means

Freezer door left open; Excessive food loaded; Excessive load condition; Door seal damaged; Compressor not operating; Fan not operating; Evaporator blocked

What actually causes this:

Door is open or too much warm food was added

First Thing to Check

Make sure the freezer door is completely closed

Parts Involved

Freezer Door SealCompressorF-Fan Motor

How to Fix

  1. 1

    1. Check if freezer door is fully closed

  2. 2

    2. Remove any excessive load or hot food

  3. 3

    3. Wait 1-2 hours for temperature to stabilize

  4. 4

    4. Check door seal for damage or gaps

  5. 5

    5. If error persists, check compressor and fan operation

This Error Applies To

Samsung DRF367500A Series Refrigerators (2017) (2017–present)

Service manual exact match: DRF367500AP/DAService manual exact match: BRF365200AP/AA

Need more help with your Samsung refrigerators?