Samsung Refrigerators2017–present

Error Code 85c

The electrical supply voltage is too low

Moderate

Address soon - your appliance may not work properly

Also displayed as: 85c

What This Means

Input AC voltage 106V or lower; R312 short circuit (DC Link Resistor); Power supply insufficient; Loose AC connections

What actually causes this:

House electrical supply is weak or outlet is faulty

First Thing to Check

Check that the outlet is not on a dimmer or overloaded circuit

Parts Involved

Power SupplyMain PCB

How to Fix

  1. 1

    1. Measure input AC voltage at main connector

  2. 2

    2. Should be 115V nominal (106-125V acceptable)

  3. 3

    3. Check R312 resistor for shorts

  4. 4

    4. Inspect AC power connections

  5. 5

    5. Check household circuit breaker

This Error Applies To

Samsung DRF367500A Series Refrigerators (2017) (2017–present)

Service manual exact match: DRF367500AP/DAService manual exact match: BRF365200AP/AA

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