Samsung Refrigerators2018–present

Error Code 23

Compressor compartment fan not spinning

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23C

What This Means

Fan connector not seated at Main PCB CN74 pins 1-6; Fan motor wire damaged or disconnected; Fan motor defective (bearing stuck, motor failure); Main PCB defective or fan relay faulty

What actually causes this:

Compressor fan motor failed or compressor is overheating

First Thing to Check

Feel the compressor compartment — if it's hot, the cooling fan has stopped

Parts Involved

Compressor Fan Motor BLDCMain PCB CN74 Connector

How to Fix

  1. 1

    1. Unplug refrigerator and inspect CN74 connector pins 1-6

  2. 2

    2. Check for loose or corroded connections

  3. 3

    3. Reseat connector firmly

  4. 4

    4. Power on and listen for compressor compartment fan

  5. 5

    5. Measure voltage at CN74-1 to CN74-6 — normal 7V to 12V

  6. 6

    6. If voltage present but fan inoperative, replace compressor fan motor

  7. 7

    7. If voltage abnormal, check Main PCB relay circuit

This Error Applies To

Samsung RF22N9781 Series Refrigerators (2018) (2018–present)

Service manual exact match: RF22N9781Service manual exact match: RF28N9780

Need more help with your Samsung refrigerators?