Samsung Refrigerators2018–present

Error Code 65

Ice bucket heating element not working

Moderate

Address soon - your appliance may not work properly

Also displayed as: 65C

What This Means

Heater wire harness disconnected at Main PCB CN51 pins 4 and 7; Heater element open circuit or burned out; Heater shorted to ground or adjacent components; Main PCB defective

What actually causes this:

Heater element failed or connector came loose

First Thing to Check

Check if ice is sticking together in the bucket

Parts Involved

Ice Bucket HeaterMain PCB CN51 Connector

How to Fix

  1. 1

    1. Unplug refrigerator

  2. 2

    2. Disconnect Main PCB CN51 wire from PCB

  3. 3

    3. Measure resistance between CN51 pins 4 and 7 — normal 135 ohm ± 7%

  4. 4

    4. If 0 ohm: heater shorted, replace heater

  5. 5

    5. If infinite: wire open, replace heater or wire harness

  6. 6

    6. If normal: check Main PCB relay circuit

This Error Applies To

Samsung RF22N9781 Series Refrigerators (2018) (2018–present)

Service manual exact match: RF22N9781Service manual exact match: RF28N9780

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