Samsung Refrigerators2018–present

Error Code 71

Freezer temperature rose abnormally

Moderate

Address soon - your appliance may not work properly

Also displayed as: 71C

What This Means

Freezer door left open for extended period; Hot food recently placed in freezer; Compressor not cooling properly; Air circulation blocked in freezer; Evaporator coil frosted or blocked

What actually causes this:

Freezer door was left open or hot food was added

First Thing to Check

Close the freezer door and wait a few hours — the error usually clears on its own

Parts Involved

Freezer ThermistorEvaporator CoilCompressorCirculation Fan

How to Fix

  1. 1

    1. Check if freezer door is properly closed

  2. 2

    2. Remove any recently added hot food

  3. 3

    3. Wait 2-4 hours for temperature to stabilize

  4. 4

    4. Check if error clears automatically after pre-determined period

  5. 5

    5. If error persists, check compressor operation

  6. 6

    6. Verify air circulation from evaporator to freezer

  7. 7

    7. If temperature remains high, check compressor and cooling cycle

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung RF22N9781 Series Refrigerators (2018) (2018–present)

Service manual exact match: RF22N9781Service manual exact match: RF28N9780

Need more help with your Samsung refrigerators?