Samsung Refrigerators2017–present

Error Code FRIDGE_ICE_DUCT_HEATER_ERROR

Ice dispenser chute heater in fridge section is broken

Moderate

Address soon - your appliance may not work properly

Also displayed as: Both LEDs blink

What This Means

Ice duct heater open or shorted; Disconnected connector at CN75; Wiring damage; Bimetal protector tripped open

What actually causes this:

The heater that keeps the ice chute from freezing has burned out, which can cause ice to clog in the chute.

First Thing to Check

Reseat the CN75 connector on the main board.

Parts Involved

Fridge ice duct heaterMAIN PCB connector CN75Bimetal protector

How to Fix

  1. 1

    Disconnect CN75 from PCB

  2. 2

    Measure resistance between CN75-2 and CN75-5; expected 63 ohm ±7% (115V) or 230 ohm ±7% (230V)

  3. 3

    0Ω = short; ∞Ω = open

  4. 4

    Check bimetal protector continuity

  5. 5

    Reseat CN75 if resistance is normal

This Error Applies To

Samsung RF23M80 Series Refrigerators (2017) (2017–present)

Service manual exact match: RF23M80*0**Service manual exact match: RF23M8090SR/AAService manual exact match: RF23M8070SR/AAService manual exact match: RF23M8070SG/AAService manual exact match: RF23M8090SG/SAService manual exact match: RF23M8080SR/EE

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