Samsung Refrigerators2020–present

Error Code F_FAN_ERROR

Freezer fan motor not running or lost RPM signal

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: F FAN ERROR

What This Means

Fan motor mechanical failure or jam; Bad connector contact at CN20 pin 14; Missing or weak pulse signal from fan motor; Ice blockage restricting fan rotation; Wiring disconnection; MAIN PCB relay failure

What actually causes this:

The freezer fan is either stuck by ice or not receiving power signal, preventing cold air circulation to the freezer

First Thing to Check

Listen if fan runs; check for ice blockage; ensure room is warmer than 66F

Parts Involved

Freezer Fan Motor (BLDC)MAIN PCB CN20 connectorFan motor control relayWiring harness

How to Fix

  1. 1

    Check CN20 connector insertion at pin 14 (PNK)

  2. 2

    Verify DC 7-12V supply to fan motor at CN20 pins 16 (S/RED) and CN20 pin 18 (W/BLK)

  3. 3

    Listen for fan motor rotation

  4. 4

    Measure pulse signal at CN20 pin 14 (should toggle with motor rotation)

  5. 5

    Manually check fan for ice or obstruction

  6. 6

    Check room temperature (must be above 66.2F/19C for normal operation)

This Error Applies To

Samsung RF28T5 Series Refrigerators (2020) (2020–present)

Service manual exact match: RF28T5101SR/AAService manual exact match: RF28T5A01S9/APService manual exact match: RF28T5021S9/EMService manual exact match: RF28T5001S9/MLService manual exact match: RF28T5021B1/COService manual exact match: RF28T5A01SR/AAService manual exact match: RF28T5021SR/AAService manual exact match: RF28T5001SR/AA

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