Samsung Refrigerators2020–present

Error Code MAIN-PANEL-COMM-ERROR

Display panel and main board have lost communication

Moderate

Address soon - your appliance may not work properly

Also displayed as: F and R blink alternately (main-panel communication error — items 38 and 41 in self-diagnosis list)

What This Means

Loose or damaged ribbon/harness cable between main and panel PCB; Failed panel PCB MICOM; Failed main PCB communication circuit; Water or corrosion on connector pins

What actually causes this:

The wire connecting the control panel on the door to the main control board inside has broken or the communication circuit on one of the boards has failed.

First Thing to Check

Try unplugging the refrigerator for 30 seconds and reconnecting — a power reset sometimes clears communication faults.

Parts Involved

Panel PCBMain PCBDoor hinge wire harness

How to Fix

  1. 1

    Check all wiring connections between main PCB and panel PCB, especially through the upper door hinge

  2. 2

    Check door hinge wiring routing for any pinched or broken wires

  3. 3

    Use an oscilloscope to verify serial communication signal is present on the communication line

  4. 4

    If cable is good, replace Panel PCB first; if fault remains, replace Main PCB

This Error Applies To

Samsung RF28T5 Series Refrigerators (2020) (2020–present)

Service manual exact match: RF28T5101SR/AAService manual exact match: RF28T5A01S9/APService manual exact match: RF28T5021S9/EMService manual exact match: RF28T5001S9/MLService manual exact match: RF28T5021B1/COService manual exact match: RF28T5A01SR/AAService manual exact match: RF28T5021SR/AAService manual exact match: RF28T5001SR/AA

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