Samsung Refrigerators2021–present

Error Code 77E

The heater that prevents condensation on the showcase door panel has an open circuit

Moderate

Address soon - your appliance may not work properly

Also displayed as: 77E

What This Means

Showcase heater housing connector separation; Contact error; Disconnection in heater wire; Short circuit

What actually causes this:

Heater wire broken at the flex point near the door hinge from repeated door opening

First Thing to Check

Measure resistance at CN90 #1 and #5 with a multimeter; infinite resistance means an open circuit

Parts Involved

Showcase door heaterMain PCBCN90 connector

How to Fix

  1. 1

    Measure resistance between Main PCB CN90 pins 1 and 5 — should be approximately 14 ohms

  2. 2

    Inspect heater connector for looseness or damage

This Error Applies To

Samsung RF29A9071 Series Refrigerators (2021) (2021–present)

Service manual exact match: RF23A9071*Service manual exact match: RF23A9675MT*Service manual exact match: RF71A9671*Service manual exact match: RF71A9771*Service manual exact match: RF85A92FA*Service manual exact match: RF29A9071*Service manual exact match: RF29A9770*Service manual exact match: RF23A9675*+2 more

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