Error Code 11
Condenser fan motor failure or control signal loss
Moderate
Address soon - your appliance may not work properly
Also displayed as: Left - ⑤ LED ON
What This Means
Condenser fan motor not operating; Feedback signal line broken; Motor wiring missing or cut; Motor bearing failure
What actually causes this:
The condenser cooling fan has failed or its control signal is lost, preventing heat removal from the refrigerant, causing the compressor to overheat
First Thing to Check
Check voltage at MAIN PCB CN75 between #1 (GRAY) and #2 (SKY BLUE); should be 7-12V
Parts Involved
How to Fix
- 1
Check voltage between MAIN PCB CN75 #1 (GRAY) and #2 (SKY BLUE)
- 2
Voltage should be 7V to 12V
- 3
Verify motor shaft can rotate freely
- 4
Check for debris blocking fan blades
- 5
Test connector continuity
This Error Applies To
Samsung RS25J500 Series Refrigerators (2010) (2010–present)
Related Error Codes
Main and panel control boards cannot communicate
Ice ejector or level sensor repeated failure
Freezer fan motor failure or control signal loss
Ice maker sensor malfunction or disconnection
Damper heater element or connection failure
Freezer defrost sensor malfunction or disconnection
Compressor startup failure or abnormal operation
Ambient temperature sensor malfunction or disconnection