Error Code 9C1
The washer is not getting enough electrical power.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C1
What This Means
Under voltage being supplied to the washer; Plug receptacle (extension cord) being used causing voltage drop; Connecting wire length of 1m may cause momentary low voltage drop up to 10V; Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into an extension cord or a shared outlet that drops voltage when other appliances run.
First Thing to Check
Make sure the washer is plugged directly into a wall outlet — not into an extension cord or power strip.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions
- 2
2. Make sure to check the operating voltage
- 3
3. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the machine's operation carefully
- 4
4. Check the voltages
- 5
5. Check whether a plug receptacle (extension cord) is used
- 6
6. If main PBA fault, replace PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer cannot detect how much water is in the tub.
The washer's motor cannot spin or is getting bad signals.
The washer is getting too much electrical power.
The washer is not filling with water properly.
The incoming water is too hot for the selected wash cycle.
The washer cannot pump the water out.
The washer's control boards cannot talk to each other.
The washer's I/O module lost communication with the main board.