Error Code 1C
The water level sensor is not reading correctly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Defective water level sensor; Water level sensor terminal not properly connected; Water level sensor hose broken or kinked; Incorrect part code used for water level sensor; Defective main PCB
What actually causes this:
Most often the small rubber hose connecting the sensor to the tub has cracked, kinked, or come loose, giving the sensor a bad reading.
First Thing to Check
Turn off the washer, unplug it, wait 30 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check if the water level sensor and its connector are properly connected.
- 2
2. Measure sensor frequency: should be approx. 26.4 KHz without water (minimum 25.9 KHz).
- 3
3. Check the water level sensor terminal connections (Blue Color Wire to Orange Color Wire).
- 4
4. Verify the correct part code for the water level sensor is being used.
- 5
5. If the water level sensor is defective, replace it.
- 6
6. If no problems found with the sensor, replace the main PBA.
This Error Applies To
Samsung WA51DG5505 Series Washers (2024) (2024–present)
Related Error Codes
The washer motor is not running properly.
The washer is not getting water.
The water hoses are connected to the wrong faucets.
The washer cannot pump the water out.
The washer's vibration sensor is not working.
The washer is getting too much voltage from the outlet.
The washer is not getting enough voltage from the outlet.
The washer's control boards cannot talk to each other.