Error Code Ub
The clothes inside are bunched up on one side.
Moderate
Address soon - your appliance may not work properly
Also displayed as: Ub
What This Means
Laundry unevenly distributed in the drum; Washing machine not on a flat, stable surface; Machine not level; Single heavy item (bathrobe, jeans) causing imbalance; Small heavy items absorbing excessive water
What actually causes this:
A heavy item like a towel or pair of jeans has clumped to one side of the drum, making it wobble too much to spin safely.
First Thing to Check
Pause the washer, open the lid, and spread the clothes out more evenly around the drum. Then restart.
How to Fix
- 1
1. Check the laundry type and check if the laundry load is unbalanced.
- 2
2. Make sure to check if there is any laundry that absorbs a lot of water even if its volume is small.
- 3
3. Make sure laundry is spread out evenly in the drum.
- 4
4. Make sure the washing machine is on a flat, stable surface.
- 5
5. Make sure the unit is level.
- 6
6. Pause the washer, open the lid, and spread the laundry evenly.
- 7
7. Redistribute the load.
This Error Applies To
Samsung WA51DG5505 Series Washers (2024) (2024–present)
Related Error Codes
The water level sensor is not reading correctly.
The washer motor is not running properly.
The washer is not getting water.
The water hoses are connected to the wrong faucets.
The washer cannot pump the water out.
The washer's vibration sensor is not working.
The washer is getting too much voltage from the outlet.
The washer is not getting enough voltage from the outlet.