Error Code 1E
The washer can't detect the water level inside the tub
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1E
What This Means
Air hose where the water level sensor is located is damaged or punctured; Hose is clogged with foreign material; Hose is folded; Too much lubricant applied to the air hose insertion part; Hose engagement error (disengaged); Part fault (faulty internal soldering); Water level sensor terminal is disengaged; Main PBA fault; PBA connector terminal is not connected
What actually causes this:
The small rubber tube that senses water pressure got kinked, clogged, or disconnected
First Thing to Check
Make sure the washer is level and restart the cycle — if the error returns, it needs service
Parts Involved
How to Fix
- 1
1. Check the water level sensor after the water level sensor and the connector are connected — check the sensor code to make sure the material used is correct
- 2
2. Check frequency: approx. 26.4 kHz (min 25.9 kHz) without water
- 3
3. If the water level sensor is faulty, replace it
- 4
4. If the error persists despite taking the above action, check for the hose part for the water level sensor being folded
- 5
5. If the wire sensor is folded, replace it
- 6
6. Check for Main PCB fault — if faulty, replace the PBA
This Error Applies To
Samsung WA5471ABP Series Washers (2024) (2024–present)
Related Error Codes
The washer's motor can't spin properly
The washer can't drain the water out
The washer door isn't closing or latching properly
The washer isn't filling with water properly
A button on the control panel appears stuck or is being held down
The washer's control boards can't communicate with each other
The washer's lid won't unlock after the cycle
The washer's lid won't lock to start the cycle