Error Code dc
The laundry load is uneven and the washer can't spin safely
Moderate
Address soon - your appliance may not work properly
Also displayed as: dc
What This Means
Laundry load is unbalanced in the drum; Too few items causing imbalance; Heavy items on one side; Motor hall sensor fault
What actually causes this:
Heavy items like towels or blankets bunched up on one side of the tub during spin
First Thing to Check
Pause the washer, open the lid, and spread the clothes out more evenly in the tub
Parts Involved
How to Fix
- 1
1. Check the type of laundry — it may cause an unbalanced situation
- 2
2. Educate the consumer to press pause and reposition the load or remove a few items
- 3
3. Press start to continue and complete the wash cycle
- 4
4. Check the clutch motor resistance if the motor doesn't work
This Error Applies To
Samsung WA5471ABP Series Washers (2024) (2024–present)
Related Error Codes
The washer's motor can't spin properly
The washer can't detect the water level inside the tub
The washer can't drain the water out
The washer door isn't closing or latching properly
The washer isn't filling with water properly
A button on the control panel appears stuck or is being held down
The washer's control boards can't communicate with each other
The washer's lid won't unlock after the cycle