Samsung Washers2024–present

Error Code E2

A button on the control panel appears stuck or is being held down

Moderate

Address soon - your appliance may not work properly

Also displayed as: E2

What This Means

Power button pressed continually for more than 12 seconds; Switch jammed or stuck due to deformation of control panel or button; Screws holding sub PBA tightened too much; A button other than the Power button continually pressed for more than 30 seconds; Deformation of internal plastic injection part; Main PBA switching IC on/off error; Main relay connections are incorrect

What actually causes this:

A button on the control panel got stuck, or the screws inside the panel are too tight and pressing on a switch

First Thing to Check

Press each button on the panel once to make sure none are physically stuck

Parts Involved

Sub PBAMain PBAControl Panel ButtonsMicro Switch

How to Fix

  1. 1

    1. Check whether either the Power switch or a tact switch is pressed continually — check the contact between the control panel buttons and their corresponding tact switch

  2. 2

    2. Check whether the service PBA holding screws are fastened too tight — if they are, there must be a little gap between a control panel and its corresponding micro switch GAP — loosen them a little

  3. 3

    3. If the main PBA switching IC on/off error has occurred, replace the main PBA

  4. 4

    4. The E2 error occurs after approx. 30 seconds has passed if the button connections are incorrect — check the connections. If there is no error in the connections, replace the main PBA

  5. 5

    5. Check the main relay connections — if incorrect, an error occurs. Otherwise replace main PBA

This Error Applies To

Samsung WA5471ABP Series Washers (2024) (2024–present)

Service manual exact match: WA5471ABP/XAAService manual exact match: WA5471ABW/XAAService manual exact match: WA5451ANW/XAA

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