Error Code HC1
The heater or temperature sensor has a problem
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Disconnected wire to heater; Heater element fault; Wash thermistor fault
What actually causes this:
The heating element or temperature sensor has stopped working correctly
First Thing to Check
Turn off the washer and unplug it immediately — do not use until serviced
Parts Involved
How to Fix
- 1
1. Check for connection between wire and heater
- 2
2. If the wash heater is faulty, replace it
- 3
3. If the heater is not the problem, replace the wash thermistor
This Error Applies To
Samsung WA54CG7550 Series Washers (2024) (2024–present)
Related Error Codes
The dryer temperature sensor is not reading correctly
The cold water hose is hooked up wrong
The water level sensor cannot detect the water level correctly
The washer's motor has stopped working
The washer is not getting any water
The washer cannot drain the water out
The washer is getting too much voltage from the outlet
The washer is not getting enough voltage from the outlet