Error Code UB
The washer load is off-balance and it cannot spin
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry is unevenly distributed in the tub; Laundry items that absorb a lot of water creating weight imbalance; Washing machine is not on a flat, stable surface
What actually causes this:
The clothes inside shifted to one side during the wash cycle
First Thing to Check
Open the lid and spread the clothes out evenly around the tub, then restart
How to Fix
- 1
1. Check the laundry type and whether the load is unbalanced
- 2
2. Check if there is laundry that absorbs a lot of water even if its volume is small
- 3
3. Make sure the washing machine is on a flat, stable surface
- 4
4. Redistribute the load evenly
This Error Applies To
Samsung WA54CG7550 Series Washers (2024) (2024–present)
Related Error Codes
The dryer temperature sensor is not reading correctly
The cold water hose is hooked up wrong
The water level sensor cannot detect the water level correctly
The washer's motor has stopped working
The washer is not getting any water
The washer cannot drain the water out
The washer is getting too much voltage from the outlet
The washer is not getting enough voltage from the outlet