Error Code 2E
Your washer is not getting the right amount of electrical power.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 2E
What This Means
Under-voltage or over-voltage supplied; Use of a plug receptacle with long connecting wire (1m wire can drop up to 10V momentarily); Main PBA fault (sometimes)
What actually causes this:
Usually caused by using an extension cord, or the home's electrical circuit is overloaded with other appliances.
First Thing to Check
Make sure the washer is plugged directly into a wall outlet — not an extension cord or power strip.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power terminals during Boil or Dry operations and observe operation
- 3
3. Check voltages for under or over voltage
- 4
4. Check whether a plug receptacle (extension cord) is used — 1m of connecting wire can cause momentary voltage drops up to 10V
- 5
5. If Main PBA fault, replace PBA
This Error Applies To
Samsung WF42H5000AW Series Washers (2014) (2014–present)
Related Error Codes
Your washer's motor is struggling and cannot run properly.
Your washer cannot detect the water level properly.
Your washer's motor cannot spin the drum.
Your washer detected a problem with its motor sensor.
Your washer cannot pump the water out.
The control boards inside your washer are not communicating.
Your washer is not getting enough water.
The water coming into your washer is too hot for the selected cycle.