Samsung Washers2014–present

Error Code nd

Your washer cannot pump the water out.

Moderate

Address soon - your appliance may not work properly

Also displayed as: nd

What This Means

Pump motor impeller is damaged internally; Wrong voltage supplied (220V to 110V); Part fault; Freezing in winter season; Drain hose is clogged (injection error, foreign material); Foreign material collected inside drain pump ASSY (rubber bands, bills, cotton, hair pins, coins)

What actually causes this:

Something small like a coin, hair pin, or piece of fabric is blocking the drain pump filter.

First Thing to Check

Open the small access panel at the bottom front of the washer, pull out the drain filter, and remove any debris you find.

Parts Involved

Drain Pump ASSYDrain HoseDrain FilterMain PBA

How to Fix

  1. 1

    1. Check whether the drain pump motor revolutions are restrained by foreign material

  2. 2

    2. Check the same thing for the natural drain process

  3. 3

    3. Check wire connectors on main Drain Pump ASSY and PCB — connector or wire may have poor physical connection

  4. 4

    4. Check for freezing in the winter season

  5. 5

    5. Check for foreign materials in the drain pump

  6. 6

    6. Check drain pump resistance — Drain resistance: 13.5Ω to 16.5Ω; Bubble resistance: 18.75Ω to 22.75Ω

  7. 7

    7. If drain pump operates abnormally, replace it

  8. 8

    8. Main PCB fault — intermittently occurs when temperature of water in tub is high

This Error Applies To

Samsung WF42H5000AW Series Washers (2014) (2014–present)

Service manual exact match: WF42H5000AW/A2

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