Error Code 3E

Your washer's motor cannot spin the drum.

Also displayed as: 3E

What This Means

Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (e.g. screw) has entered the motor; Motor overloaded due to too much laundry

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check motor connector terminal connections and contacts

2. 2

   2. Check for washing motor fault or overloading due to too much laundry

3. 3

   3. For DD Motor: Check resistance on main PCB motor between pins 1 and 3, and pins 1 and 4 — Resistance: Approximately 2 to 4 MΩ

4. 4

   4. Check voltage when power is on

5. 5

   5. For Universal Motor: Check resistance of wire pin Nos. 4 and 1 on the side of the TACHO SENSOR — Resistance: Approximately 40 to 45 Ω (Normal)

6. 6

   6. For Hall Sensor: Measure resistance of wire pin Nos. 2 and 3 on the side of the HALL SENSOR — the drum revolution needs to be reproduced (turn drum by hand) — Resistance: Approximately 3 to 12V (voltages may differ depending on speed of revolutions)

7. 7

   7. If washing motor/hall sensor is faulty, replace it

8. 8

   8. If Main PCB control circuit is faulty, replace the PBA

This Error Applies To

Samsung WF42H5000AW Series Washers (2014) (2014–present)