Error Code 9C2
The washer is getting too much electrical power, which can damage it.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage supplied to the washer; Home electrical system power surge; Main PBA fault
What actually causes this:
Usually caused by a power surge in the home's electrical system.
First Thing to Check
Unplug the washer, wait 30 seconds, and plug it back in. If the error returns, have an electrician check your outlet.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and verify the operating voltage
- 2
2. Connect a tester to the internal power terminals during operations
- 3
3. Check whether the supplied voltage exceeds the rated voltage
- 4
4. If voltage is confirmed normal, check the main PBA
This Error Applies To
Samsung WV60M9900A Series Washers (2024) (2024–present)
Related Error Codes
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer cannot detect the water level inside the tub.
The washer's door lock mechanism is not engaging or disengaging correctly.
The washer's motor cannot spin or is not responding correctly.