Error Code UB
The laundry load is not evenly distributed, causing the washer to vibrate too much during spin.
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry load is unbalanced in the drum; Motor hall sensor fault; Single heavy item or items bunched together
What actually causes this:
Washing a single heavy item like a comforter or a load where all the clothes bunched up on one side.
First Thing to Check
Pause the washer, open the door, and spread the laundry out more evenly in the drum.
Parts Involved
How to Fix
- 1
1. Check the type of laundry and whether items may cause an unbalanced situation
- 2
2. Press Pause, reposition the load or remove a few items
- 3
3. Press Start to continue and complete the wash cycle
- 4
4. Find the reason for the unbalance and solve it as directed in the user manual
This Error Applies To
Samsung WV60M9900A Series Washers (2024) (2024–present)
Related Error Codes
The washer's heater got dangerously hot and the machine shut itself off for safety.
The incoming water is too hot for the selected gentle cycle.
The washer cannot pump out the water after a wash or rinse cycle.
The washer is not getting enough electrical power to run properly.
The washer is not getting enough water or no water at all.
The washer's WiFi module has lost its connection to the main board.
The washer cannot detect the water level inside the tub.
The washer is getting too much electrical power, which can damage it.