Error Code 1C
The washer cannot detect the water level correctly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor air hose is damaged or punctured; Hose is clogged with foreign material; Hose is folded or kinked; Too much lubricant applied to hose insertion point; Hose disengaged from connection; Internal soldering fault in sensor; Water level sensor terminal is disengaged; Main PBA fault
What actually causes this:
Most often the small rubber air hose going to the water level sensor has kinked, cracked, or popped off its connection.
First Thing to Check
Open the top panel and check if the thin rubber hose connected to the round water level sensor is kinked, cracked, or disconnected.
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal connections and contacts
- 2
2. Verify sensor is connected — check frequency reads approx. 25.0 KHz with no load
- 3
3. Check that the correct water level sensor part is installed (verify material code)
- 4
4. Inspect the air hose for folding, punctures, or disconnection
- 5
5. If sensor is faulty, replace the water level sensor
- 6
6. If error persists, replace the Main PBA (Assy Kit)
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WW22N6850QX Series Washers (2018) (2018–present)
Related Error Codes
The incoming water is too hot for the selected delicate cycle.
The main board and motor inverter have lost communication.
The sensor that measures how much detergent is left has failed.
The sensor that measures how much fabric softener is left has failed.
The washing machine motor is not spinning properly.
The motor is drawing too much power or not reaching the right speed.
The washer is not getting water or not getting enough water.
The washer cannot pump the water out.