Error Code 5C
The washer cannot pump the water out.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Pump motor impeller damaged internally; Wrong voltage supplied to parts (220V to 110V unit); Drain hose is clogged with foreign material or injection error; Clogged with foreign material (rubber bands, bills, cotton, hair pins, coins); Water pump terminal not connected; Freezing in winter season; Part fault; Main PCB fault
What actually causes this:
Almost always caused by a clogged debris filter or something like a coin, hair pin, or sock blocking the drain pump.
First Thing to Check
Open the small door or panel at the bottom-front of the washer, place a towel down, and unscrew the debris filter to check for and remove any objects.
Parts Involved
How to Fix
- 1
1. Check drain pump motor resistance: approximately 182 to 222 Ohm between terminals
- 2
2. Check whether pump motor revolutions are restrained by foreign material
- 3
3. Check same for natural drain process
- 4
4. Check wire connections and verify terminal contacts are correct
- 5
5. If drain pump operates abnormally/intermittently when water temperature is high, note that behavior
- 6
6. Check if motor revolutions restrained by freezing — remove ice as directed
- 7
7. Separate drain filter and check for foreign objects inside pump (coins, buttons, etc.)
- 8
8. Check wire driving the pump for loose connections
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WW22N6850QX Series Washers (2018) (2018–present)
Related Error Codes
The incoming water is too hot for the selected delicate cycle.
The main board and motor inverter have lost communication.
The sensor that measures how much detergent is left has failed.
The sensor that measures how much fabric softener is left has failed.
The washer cannot detect the water level correctly.
The washing machine motor is not spinning properly.
The motor is drawing too much power or not reaching the right speed.
The washer is not getting water or not getting enough water.