Error Code 6C4
The fabric softener pump motor is not responding.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 6C4
What This Means
Fabric softener dispenser motor is not operating when commanded
What actually causes this:
The fabric softener pump motor has failed or its wiring has disconnected.
First Thing to Check
Unplug the washer for 60 seconds, plug it back in, and try again.
Parts Involved
How to Fix
- 1
1. Check wire connection to fabric softener motor
- 2
2. If necessary, replace the ASSY PUMP assembly
This Error Applies To
Samsung WW22N6850QX Series Washers (2018) (2018–present)
Related Error Codes
The incoming water is too hot for the selected delicate cycle.
The main board and motor inverter have lost communication.
The sensor that measures how much detergent is left has failed.
The sensor that measures how much fabric softener is left has failed.
The washer cannot detect the water level correctly.
The washing machine motor is not spinning properly.
The motor is drawing too much power or not reaching the right speed.
The washer is not getting water or not getting enough water.