Samsung Washers2018–present

Error Code 6C7

The sensor that measures how much fabric softener is left has failed.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 6C7

What This Means

Fabric softener level perception sensor fault

What actually causes this:

The sensor that checks the fabric softener level in the auto-dispense reservoir has failed or gotten coated with residue.

First Thing to Check

Remove and thoroughly clean the auto-dispense fabric softener reservoir, then reinsert it.

Parts Involved

Fabric Softener Level SensorASSY PUMP

How to Fix

  1. 1

    1. Check wire connections to the level sensor

  2. 2

    2. If necessary, replace the ASSY PUMP assembly

This Error Applies To

Samsung WW22N6850QX Series Washers (2018) (2018–present)

Service manual exact match: WW22N6850QX/A2

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