Samsung Washers2018–present

Error Code bC2

A button on the control panel appears to be stuck or continuously pressed.

Moderate

Address soon - your appliance may not work properly

Also displayed as: bC2

What This Means

A button other than Power is continually pressed for more than 30 seconds; Deformation of an internal plastic injection part; Sub PBA assembling screw tightened too much; Main PCB relay fault; Main PBA switching IC on/off error

What actually causes this:

A button on the control panel is physically stuck down, or something is pressing against it.

First Thing to Check

Press each button on the control panel a few times to see if any feel stuck or do not spring back.

Parts Involved

Sub PBA (Control Panel PCB)Main PBA (Assy Kit)Control Panel Buttons

How to Fix

  1. 1

    1. Check contact between control panel buttons and their corresponding tact switches

  2. 2

    2. Verify there is a gap between each control panel button and its micro switch — if no gap, error occurs after about 30 seconds

  3. 3

    3. Check whether service PBA holding screws are fastened too much — loosen slightly if so

  4. 4

    4. If main PBA switching IC on/off error occurred, replace main PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WW22N6850QX Series Washers (2018) (2018–present)

Service manual exact match: WW22N6850QX/A2

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