Error Code 23
The compressor cooling fan is not working
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 23
What This Means
Fan motor connector disconnected; Fan motor defective; Main PCB CN74 defect; Wiring harness damaged; Fan blade jammed
What actually causes this:
The fan stopped, the wire came loose, or the motor is blocked
First Thing to Check
Check if the compressor area feels hot — a hot compressor with no fan indicates fan failure
Parts Involved
How to Fix
- 1
1. Check voltage at Main PCB CN74 pins 1-6 should be between 7V to 12V
- 2
2. Verify fan motor connector is fully seated
- 3
3. Check for obstructions in fan blade
- 4
4. Spin fan blade by hand to check for resistance
- 5
5. Replace fan motor if defective
Other Error Codes for RF28M9580
The freezer fan is not working
The main control board can't talk to the display
The ice bucket heater is not working
The FlexZone compartment has gotten too warm
The humidity monitoring sensor is not working
The outdoor temperature sensor is not working
The FlexZone defrost sensor is failing and defrost cycles may not work
The freezer defrost sensor is failing and defrost cycles may not work