Name: Samsung RF28N9780
Brand: Samsung

Question 1

What does error code 1 mean on Samsung RF28N9780?

Accepted Answer

Freezer temperature sensor malfunction. Cause: Sensor connector not seated properly at Main PCB CN30 pins 1 and 3; Thermistor wire harness damaged or cut; Thermistor defective (open circuit or shorted); Main PCB defective.

Question 2

What does error code 11 mean on Samsung RF28N9780?

Accepted Answer

Convertible zone defrost sensor malfunction. Cause: Connector not seated at Main PCB CN30 pins 11 and 13; Wire harness damaged; Defrost thermistor defective; Main PCB defective.

Question 3

What does error code 13 mean on Samsung RF28N9780?

Accepted Answer

Humidity sensor is not responding. Cause: Connector not seated at Main PCB CN30 pins 7 and 9; Wire harness damaged or disconnected; Humidity sensor defective; Main PCB defective.

Question 4

What does error code 14 mean on Samsung RF28N9780?

Accepted Answer

Ice maker temperature sensor failure. Cause: Connector not seated at Main PCB CN90 pins 3 and 8; Wire harness damaged; Ice maker sensor thermistor defective; Main PCB defective.

Question 5

What does error code 15 mean on Samsung RF28N9780?

Accepted Answer

Ice storage area temperature sensor malfunction. Cause: Connector not seated at Main PCB CN30 pins 10 and 11; Wire harness damaged or cut; Ice room thermistor defective; Main PCB defective.

Question 6

What does error code 16 mean on Samsung RF28N9780?

Accepted Answer

Internal humidity sensor not responding. Cause: Connector not seated at Main PCB CN30 pins 7 and 8; Wire harness damaged; Humidity sensor defective; Main PCB defective.

Question 7

What does error code 2 mean on Samsung RF28N9780?

Accepted Answer

Fridge temperature sensor is not responding. Cause: Sensor connector not seated at Main PCB CN30 pins 1 and 5; Thermistor wire harness damaged or cut; Thermistor defective; Main PCB defective.

Question 8

What does error code 21 mean on Samsung RF28N9780?

Accepted Answer

Freezer fan is not spinning. Cause: Fan connector not properly connected at Main PCB CN74 pins 1-4; Fan motor wire damaged or broken; Fan motor defective (bearing seized or motor failed); Main PCB defective or fan relay faulty.

Question 9

What does error code 22 mean on Samsung RF28N9780?

Accepted Answer

Fridge cooling fan is not working. Cause: Fan connector not properly seated at Main PCB CN74 pins 1-3; Fan motor wire damaged or broken; Fan motor defective (bearing seized, windings open, or motor failed); Main PCB defective or fan relay faulty.

Question 10

What does error code 23 mean on Samsung RF28N9780?

Accepted Answer

Compressor compartment fan not spinning. Cause: Fan connector not seated at Main PCB CN74 pins 1-6; Fan motor wire damaged or disconnected; Fan motor defective (bearing stuck, motor failure); Main PCB defective or fan relay faulty.

RF28N9780

Error Codes

On this page

Warranty

Samsung Support

Track your Samsung

Code	Meaning	Severity
1	Freezer temperature sensor malfunction	Critical
11	Convertible zone defrost sensor malfunction	Critical
13	Humidity sensor is not responding	Moderate
14	Ice maker temperature sensor failure	Critical
15	Ice storage area temperature sensor malfunction	Critical
16	Internal humidity sensor not responding	Moderate
2	Fridge temperature sensor is not responding	Critical
21	Freezer fan is not spinning	Critical