Name: Samsung WA51DG5505AVUS
Brand: Samsung

Question 1

What does error code 1C mean on Samsung WA51DG5505AVUS?

Accepted Answer

The water level sensor is not reading correctly.. Cause: Defective water level sensor; Water level sensor terminal not properly connected; Water level sensor hose broken or kinked; Incorrect part code used for water level sensor; Defective main PCB.

Question 2

What does error code 3C mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer motor is not running properly.. Cause: Washing motor defective or failed; Motor rotor or stator damaged; Motor cover stator exposed to moisture or alien substance; Motor connector terminal connections faulty; Motor winding coil broken; Main PCB control circuit defective.

Question 3

What does error code 4C mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer is not getting water.. Cause: Water taps not open; Water hoses clogged; Water taps frozen; Insufficient water pressure; Cold and hot water taps improperly connected; Mesh filter clogged with debris; Water supply valve defective; Water supply frozen in winter; Main PCB relay malfunction.

Question 4

What does error code 4C2 mean on Samsung WA51DG5505AVUS?

Accepted Answer

The water hoses are connected to the wrong faucets.. Cause: Cold water supply hose connected to hot water tap; Hot and cold hoses swapped at installation.

Question 5

What does error code 5C mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer cannot pump the water out.. Cause: Drain hose frozen or clogged; Drain hose positioned incorrectly; Mesh debris filter clogged; Drain hose kinked between unit and drain system; Alien substance inside draining pump motor; Drain pump motor defective; Frozen water in drain system (winter); Incorrect wire connections or broken wires; Main PCB defective.

Question 6

What does error code 8C mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer's vibration sensor is not working.. Cause: MEMS PBA disconnected; MEMS PBA defective; Main PBA wire disconnection; PBA silver nano part malfunction.

Question 7

What does error code 9C1 mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer is getting too much voltage from the outlet.. Cause: Power supply voltage too high; Improper power conditions at the outlet; Extension cord or plug receptacle causing voltage issues; Main PBA fault.

Question 8

What does error code 9C2 mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer is not getting enough voltage from the outlet.. Cause: Power cord not properly plugged in; Power supply voltage too low; Extension cord causing voltage drop; Main PBA fault.

Question 9

What does error code AC6 mean on Samsung WA51DG5505AVUS?

Accepted Answer

The washer's control boards cannot talk to each other.. Cause: Wire connection issues between sub and main PBAs; Disconnected wires between control boards; Sub PBA short-circuited due to moisture; Main PBA communication circuit faulty.

Question 10

What does error code BC2 mean on Samsung WA51DG5505AVUS?

Accepted Answer

A button on the control panel is stuck or being held down.. Cause: Power button continuously pressed or stuck; Another button continuously pressed or stuck; Service PBA holding screws fastened too tight causing button contact; Main PBA switching IC failure; Main relay connections incorrect.

WA51DG5505AVUS

Error Codes

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Code	Meaning	Severity
1C	The water level sensor is not reading correctly.	Moderate
3C	The washer motor is not running properly.	Critical
4C	The washer is not getting water.	Moderate
4C2	The water hoses are connected to the wrong faucets.	Moderate
5C	The washer cannot pump the water out.	Moderate
8C	The washer's vibration sensor is not working.	Moderate
9C1	The washer is getting too much voltage from the outlet.	Critical
9C2	The washer is not getting enough voltage from the outlet.	Critical